Who we serve

Delta Dental improves the oral health of millions through public-private partnerships that benefit Medicaid members who need dental care. We work with state partners, health plan partners and client organizations to provide exceptional dental solutions for their most vulnerable populations.

We are committed to promoting health equity and enhancing the life of our members in the communities we serve.

We currently administer benefits for Medicaid members in the following states: Michigan, Indiana, Minnesota and Arkansas.

Let us help you improve the oral health of your members and increase access to dental care in your state. 

Delta Dental’s dedicated care coordinators prioritize targeted outreach. In addition to 90-day member surveys, they continually reach out to non-utilizer members or their parents/guardians to help them better understand the benefits available to the member and address any barriers to care.

During a routine outreach call to remind members of their dental benefits through Healthy Kids Dental, a Michigan Managed Care Medicaid program for youth up to age 21, we met a mom whose teenage daughter was complaining of a toothache. Her daughter normally receives dental care from a school clinic, but that wasn’t an option in the summer, and the family didn’t have another dentist or transportation to get to one.

The Delta Dental care coordinator quickly connected the mother with My Community Dental Centers to schedule a dental appointment for her daughter, and then arranged a ride for them through Alpha Medic Transportation.

Thanks to quick action and a few three-way calls, this mother’s worry was relieved and her daughter was soon on her way to get an important dental check-up.